Crisis Care

• Crisis Care Counseling is available on campus Monday through Friday, 9 am-4 pm. During this time, students can be seen by one of our drop-in/crisis response counselors. The Counseling Center is located in Jarvis Hall, Suite 232.
• TCU 24/7 Counseling Helpline: 817-257-SAFE (7233)
• National Suicide & Crisis Lifeline: Text or Call 988 anytime
• TCU Police: 817-257-7777

Crisis Care Counseling is available Monday through Friday, 9 am-4 pm. During this time, students can come to the Center and be seen by one of our drop-in/crisis response counselors. Students can also call our 24/7 phone counseling helpline at 817-257-7233 to speak with one of our phone counselors.

If a student is experiencing an urgent mental health crisis outside of the Counseling Center’s crisis counseling hours, they can call the 24/7 phone counseling helpline at 817-257-7233 to speak with a counselor. Students can also call or text 988 to reach the National Suicide & Crisis Lifeline, call the TCU Police at 817-257-777, or visit a local behavioral health treatment center, such as Mesa Springs, or the county Emergency Room at John Peter Smith Hospital.

We typically do not provide non-crisis drop-in sessions for students with a scheduled appointment with a staff therapist. However, non-crisis students who do have a scheduled appointment can call our 24/7 phone counseling helpline at 817-257-7233.

• Crisis counseling is very different from general counseling. The crisis response team members focus on developing a stabilization plan to address immediate and urgent needs. Typically, crisis counseling sessions do not include many discussions about problem-solving or conversations about non-urgent matters.
• Crisis counseling is also focused on providing resources that can help address immediate and urgent needs. Students will most likely be connected with other campus services, including the Dean of Students office, that may be useful in the future.
• Before starting a crisis counseling session, students will complete paperwork and brief assessments while waiting for a clinician. During high peak times, a student might be asked to wait while clinicians attend to other students. This wait time may be longer during specific semesters, but we will see you as soon as possible.
• Clinicians who serve on the crisis response team do not write letters of support for academic forgiveness or to implement accommodations.
• Students who frequently attend crisis counseling sessions often need a higher level of care beyond the scope of care at the Counseling & Mental Health Center. In these situations, students are typically connected with additional resources in the community.

Because counselors are bound by confidentiality and cannot solicit clients, it’s best to report concerns to a Dean in the Dean of Students’ office by calling 817-257-7926. The Dean of Students staff communicates with every university office and can encourage students to visit our center.

Campus Advocacy, Resources & Education (CARE)

The CARE office provides confidential support to currently enrolled students who are survivors of sexual assault, dating/domestic violence, stalking and harassment. Resources and educational programs are available to all TCU and Fort Worth community members.

For a complete list of campus and community resources or to contact the Confidential Campus Advocate:
care.tcu.edu
care@tcu.edu
817-257-5225

Fort Worth Police: 817-392-4222

John Peter Smith Hospital: 817-702-3431

Texas Health Resources, Harris Methodist Hospital: 817-250-2000