• Crisis Care Counseling is available on campus Monday through Friday, 9:00am – 4:00pm. During this time, students can be seen by one of our drop-in/crisis response counselors. The Counseling Center is located in Jarvis Hall, Suite 232.
• TCU 24/7 Counseling Helpline: 817-257-SAFE (7233)
• National Suicide & Crisis Lifeline: Text or Call 988 anytime
• TCU Police: (817)-257-7777

Crisis Care Counseling is available Monday through Friday, 9:00am – 4:00pm. During this time, students can come to the Center and be seen by one of our drop-in/crisis response counselors. Students can also call our 24/7 phone counseling helpline at 817-257-7233 to speak with one of our phone counselors.

If a student is experiencing an urgent mental health crisis outside of the Counseling Center’s crisis counseling hours, they can call the 24/7 phone counseling helpline at 817-257-7233 to speak with a counselor. Students can also call or text 988 to reach the National Suicide & Crisis Lifeline, call the TCU Police at 817-257-777, or visit a local behavioral health treatment center, such as Mesa Springs, or the county Emergency Room at John Peter Smith Hospital.

We typically do not provide non-crisis drop-in sessions for students who already have a scheduled appointment with a staff therapist. Non-crisis students that have a scheduled appointment can call our 24/7 phone counseling helpline at 817-257-7233.

• Crisis counseling is very different from general counseling. Members of the crisis response team focus on developing a stabilization plan to address immediate and urgent needs. Typically, crisis counseling sessions do not include much discussions about problem-solving or conversations about non-urgent matters.
• Crisis counseling is also focused on providing resources that can help address immediate and urgent needs. Most likely, students will be connected with other campus services that may be useful in the future, including the Dean of Students office.
• Prior to the start of a crisis counseling session, students will complete paperwork and brief assessments while waiting for a clinician. During high peak times, a student might be asked to wait while clinicians attend to other students. This wait time may be longer during certain times of the semester, but we will see you as soon as possible.
• Clinicians who serve on the crisis response team do not write letters of support for academic forgiveness or to implement accommodations.
• Students who frequently present for crisis counseling sessions often need a higher level of care that is beyond the scope of care at the Counseling & Mental Health Center. In these situations, students are typically connected with additional resources in the community.

Because counselors are bound by confidentiality and cannot solicit clients, it’s best to make reports of concerns to a Dean in the Dean of Students office by calling 817-257-7926. The Dean of Students staff communicate with every office of the university and can encourage students to visit our center.

Campus Advocacy, Resources & Education (CARE)

The CARE office provides confidential support to currently enrolled students who are survivors of sexual assault, dating/domestic violence, stalking and harassment. Resources and educational programs are available to all members of the TCU and Fort Worth communities.

For a complete list of campus and community resources or to contact the Confidential Campus Advocate:
care.tcu.edu
care@tcu.edu
(817) 257-5225

• Fort Worth Police: (817)-392-4222
• John Peter Smith Hospital: (817)-702-3431
• Texas Health Resources, Harris Methodist Hospital: (817)-250-2000