CRISIS CARE

Typical crisis care situations can include, but are not limited to the following:

  • Active suicide ideation
  • Impulses to harm self or others
  • Aftermath of trauma
  • Seeing or hearing things that other people do not

Crisis Care Counseling is available Monday through Friday, 9:00am – 4:00pm. During this time, students can come to the Center and be seen by one of our drop-in/crisis response counselors. Students can also call our 24/7 phone counseling helpline at 817-257-7233 to speak with one of our phone counselors.

If a student is experiencing an urgent mental health crisis outside of the Center’s crisis counseling hours, they can call the 24/7 phone counseling helpline at 817-257-7233 to speak with a counselor. Students can also call the TCU Police at 817-257-777, visit a local behavioral health treatment center, such as Mesa Springs, or the county Emergency Room at John Peter Smith Hospital.

We typically do not provide non-crisis drop-in sessions for students who already have a scheduled appointment with a staff therapist. Non-crisist students that have a scheduled appointment can call our 24/7 phone counseling helpline at 817-257-7233or attend a confidential consult through the Let’s Talk program.

  • Crisis counseling is very different from general counseling. Members of the crisis response team focus on developing a stabilization plan to address immediate and urgent needs. Typically, crisis counseling sessions do not include much discussions about problem-solving or conversations about non-urgent matters.
  • Crisis counseling is also focused on providing resources that can help address immediate and urgent needs. Most likely, students will be connected with other campus services that may be useful in the future, including the Deans of Care in the Campus Life office.
  • Prior to the start of a crisis counseling session, students will complete paperwork and brief assessments while waiting for a clinician. During high peak times, a student might be asked to wait while clinicians attend to other students. This wait time may be longer during certain times of the semester, but we will see you as soon as possible.
  • Clinicians who serve on the crisis response team do not write letters of support for academic forgiveness or to implement accommodations.
  • Students who frequently present for crisis counseling sessions often need a higher level of care that is beyond the scope of care at the Counseling & Mental Health Center. In these situations, students are typically connected with additional resources in the community.

Because counselors are bound by confidentiality and cannot solicit clients, it’s best to make reports of concerns to a Dean in the Campus Life Dean’s Office by calling 817-257-7926. The Deans of Students communicate with every office of the university and can encourage students to visit our center.

 

  • TCU Confidential Advocate: (817)-257- 5225
  • TCU Title IX Office: (817)-257-8228
  • Rape Crisis and Victim Services: (817)-927-2737
  • Safe Have of Tarrant County: (817)-536-5496
  • Fort Worth Police: (817)-392-4222
  • John Peter Smith Hospital: (817)-702-3431
  • Texas Health Resources, Harris Methodist Hospital: (817)-250-2000