To ensure access to our services, a team of therapists is available for first-time students, or students who haven’t been seen in a while, to complete an intake appointment. First appointments are 30-minute drop-in sessions. Students can drop-in from 9:00am – 11:30am and 1:00m – 3:30pm Monday through Friday. Students should tell the front office that they are here for a first appointment when they arrive. If a student cannot make these times, please call the front office at 817-257-7863.
What to expect
When a student enters the Center, they will tell the front desk that they are here for a first appointment. The front desk will make a copy of your Student ID and direct you to a self-check-in kiosk station to complete paperwork. The paperwork takes about 10-15 minutes to complete.
Students will then meet with a therapist for approximately 30 minutes to discuss their concerns and ask questions about the counseling process. The therapist will also gather background information and talk about goals for future counseling.
After this meeting, the student will most likely be assigned to one of our general staff therapists for ongoing counseling. The student will have a scheduled appointment with this staff therapist before leaving.
On some occasion, there is not a match between the student’s concern and the services that Counseling & Mental Health Center provides. For example, some students request a specialist or want multi-year/open ended counseling. When there’s not a match, a referral to a community provider is often the course of action. However, the Center will not merely provide you with a referral list of names and phone numbers. Students have the option of meeting with Center’s staff until the connection with a community provider has been established.
Some students wish to speak with a counselor without completing any paperwork, and/or talk with a counselor on a one-time occasion. There are two options for these situations:
- 24/7 phone counseling helpline for TCU students – 817-257-7233
- Let’s Talk program that allows students to speak anonymously with a staff member at various campus locations. Students are welcome to use this service for non-crisis situations.